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  • NDIS Glossary- understanding the most common terms.

    Here atBudgetNetwe know how hard it can be to understand the NDIS. Below we list the most common words you will come across on your NDIS journey.

    PEOPLE

    NDIS: National Disability Insurance Scheme, support for people living with disabilities.

    NDIA: National Disability Insurance Agency, the government department that implements the NDIS.

    Participant: Someone who has been approved for the NDIS.

    Nominee: Someone who can make decisions on behalf of a participant.  

    Planner: Someone who works for the NDIA, their job is to create NDIS plans for participants.

    Support Coordinator: Someone who works for a participant to implement their plan and connect them to services/supports to reach their goals.

    LAC: Local Area Coordinator, works for the NDIA and will help write and manage your plan. They will also connect you with new services or supports.

    ECEI Coordinator: Early Childhood Early Intervention Coordinator, assigned to children aged 0 – 6 years old by the NDIA. They will help children access the NDIS, help create their plan and connect them to services/supports.

    Registered Provider: has completed the registration through the NDIS and can be used by all participants.

    Non-Registered Provider: has not completed registration through the NDIS, can still work with self or plan managed participants.

    PLAN

    NDIS Plan: Each participant receives a plan showing how much funding they have in different categories to use on services or supports.

    Plan Goals: When a planner creates your plan, they will include the goals you want to reach. All supports or items purchased using your NDIS funding must relate to the goals in your plan.

    Funding: This is the money made available to participants as part of their NDIS Plan

    Categories: An NDIS plan is broken up into 3 main categories- Core Supports, Capital Supports, Capacity Building

    Core Supports: This part of your plan is split into four sections: Assistance with Daily Living, Transport, Assistance with Social & Community Participation, and Consumables. Funding is flexible across all four sections of this category.

    Capital Supports: This part of your plan is for higher-cost assistive technology, equipment, home or vehicle modifications, and specialist disability accommodation.

    Capacity Building: This part of your plan is to help you build skills and independence. It covers support coordination, plan management, allied health, employment, and health and wellbeing.

    Item Number/Line Item: The unique code that tells the NDIS which category to claim the funding from a participant’s plan. The NDIS price guide outlines all the line items under each category.

    Price Limit/Price Cap: Each line item includes a price cap. This is the maximum amount the NDIS will pay for supports/items using that line item. Take a look at the NDIS price guide to check the price caps.

    MANAGEMENT 

    Plan Management: Where a company like BudgetNet pays a participant’s providers on their behalf using their NDIS funding.

    Self-Management: Where a participant, family member or nominee manages all NDIS payments.

    Agency Management: All payments are managed by the NDIA.

    Learn more about the different management types. 

    OTHER

    Service Agreement: A document that outlines what a provider is agreeing to offer a participant. This is a legal agreement that is signed by the provider and participant.

    There is a lot to understand when it comes to the NDIS. BudgetNet can help answer your questions. Reach out to our team by calling 1300 402 568 or email [email protected]

    Need a Plan Manager? Learn more about our Plan Management services.

  • Top 10 tips for fast payments

    We generally pay invoices within 3 – 5 business days from participant approval. Of course, not all payments run smoothly and at times there may be delays. We have created this article for providers to understand how to avoid issues and guarantee fast payments.

    If you follow the tips below your payment could be processed within 2 – 3 business days!

    Tip 1: Ensure the invoice includes a quantity (how many hours you worked) and the hourly rate. If the agreed upon price is higher than NDIS price cap, a separate invoice should be sent directly to the participant as we can only pay up to the NDIS price cap amount.

    Tip 2: If possible, use NDIS codes from the price guide, this makes it easy for us to allocate to the correct category.

    Tip 3: Include all of your business details within the invoice:

    • ABN
    • Contact number.
    • Email

    Tip 4: Ensure the Invoice has clear participant details, ideally 2-3 identification points:

    • Participant Name
    • NDIS Number
    • Address

    Tip 5: Provide your email address on the invoice. Mistakes happen and if it’s easy for us to contact you they can be resolved promptly. We will also email a remittance advice on completion of payment.

    Tip 6: Provide your signed service agreement. We can quarantine participant funding for a provider, meaning those funds cannot be allocated to anyone except you.

    To quarantine funds, we need a copy of the service agreement with an allocated amount within each particular category of the participant’s plan. This must be signed and agreed upon by the participant

    Tip 7: Use a PDF file where possible.

    Tip 8: Attach your invoice to the email. If we need to follow links to download an invoice it can occasionally cause problems.

    Tip 9: Include individual service dates where possible. When invoices are split across plans, we can still process them provided the services are split.

    Tip 10: Use unique invoice numbers. This makes it easier for us to track each invoice, and to notify you when payment is completed.

    Where do I send invoices for payment?

    You can send your invoices directly to us in the following ways:

    Email: [email protected]

    SMS: 0428 583 575

    Mail: PO Box 28, Melton VIC 3337

    We have also developed an Invoice Generator if you need assistance in creating an invoice. The Invoice Generator allows you to build an invoice on our website, save it to your computer and send it to us for payment. This way you can guarantee the formatting of the invoice is correct.

    You may also work with participants who may benefit from using our Plan Management services. If so, feel free to complete our referral form.

    If you have any questions regarding an invoice or general payment advice, feel free to reach out to our team on 1300 402 568.

  • Claiming a refund through your NDIS funding

    Some changes have been made to the way a participant claims a refund through their NDIS plan. The NDIS now requires a receipt or tax invoice with an ABN included for all payments to be processed. Take a look at what receipts are acceptable in order to have your refund processed…

    Participants can make purchases and claim the money back through their NDIS plan, as long as:

    1. The item must be considered reasonable & necessary by the NDIS (Visit the NDIS guidelines for more detail)
    2. There are available funds within the correct category of your NDIS plan
    3. An approved receipt or tax invoice is sent along with the request for refund

    It is preferred that an Australian Business Number (ABN) be included on all receipt’s or tax invoice’s from the business you made the purchase.

    Here are examples of acceptable receipts we need a copy of, in order to process your refund:

    RECEIPT                                             TAX INVOICE

    Here are some examples of forms of receipts we CANNOT except:

    EFTPOS RECEIPT         BANK TRANSFER SCREENSHOT      SCREENSHOTS OF ORDER CONFIRMATIONS

                                                      

    Items you will NOT be able to claim a refund for:

    X Second-hand items, purchased from another person who is NOT a business

    X Bank transfer into another account without a Tax Invoice

    If you are unsure if the item you would like to purchase will be covered within your NDIS plan, please contact our team before making the purchase on 1300 402 568.

    To submit your refund Budgetnet:

    Email – [email protected]

    SMS – 0428 583 575

    Mail- PO Box 28, Melton, VIC 3337

    Include:

    • A copy of an approved receipt/tax invoice
    • The participants full name and NDIS number

    We will process the refund into the bank account on file.

    If you need to update your bank account details, please include: updated BSB, Account Number and Account Name.

    For more information on refunds feel free to reach out to our team on 1300 402 568 or email [email protected].

  • What does the NDIS pay for?

    The National Disability Insurance Scheme (NDIS) kicked off in 2013 and is a government initiative to support Australians with disabilities live a more independent life. Funding is made available within an NDIS Plan to assist with costs relating to a person’s disability.

    How does the NDIS work?

    Once signed up to the scheme a participant of the NDIS has access to a “Plan” which outlines the amount of funding they have available within certain categories, to be used for services/items relating to their disability. Below we explore how to know what can be covered within your NDIS funding and what cannot.

    Let’s take a look at a breakdown of the 3 main categories you may see within an NDIS plan:

    Core Supports Budget, Capacity Building Budget, Capital Support Budget.

    All funded items will fall within one of these 3 main categories, watch the NDIS video below to learn more.

    What can be funded from an NDIS plan?

    In-home support

    What might be funded:

    Personal care such as showering, dressing, toileting, feeding

    Help around the home with cleaning, gardening, laundry

    Support to live more independently including assistance with grocery shopping, budgeting, making appointments etc.

    What cannot be funded:

    General living expenses and housing costs- groceries, rent, mortgage, water, power, and electricity bills

    Community support

    What might be funded:

    A support worker can be funded to: attend and support participants at work, school, and further education.

    Transport to and from work, training, or community activities

    What cannot be funded:

    Entry to cinemas, events, or other activities

    Course fees

    Consumable items 

    What might be funded:

    Continence items such as nappies and pads

    What cannot be funded:

    Everyday groceries

    Toiletries such as toilet paper, deodorant etc.

    Medicines

    Support with your NDIS plan

    What might be funded:

    A support coordinator to help action a plan

    A Plan Management provider to pay bills on the participant’s behalf

    Assistive Technology

    What might be funded:

    Low-cost products such as smart devices, walking sticks, ramps, and walkers

    Higher costing products such as electric beds, hoists, and wheelchairs- must have an OT report submitted for approval.

    Repair and maintenance of the above items

    What cannot be funded:

    Household furniture and appliances that do not relate to a participant’s disability

    Therapies/ Allied Health Services 

    What might be funded:

    Occupational Therapy, Physiotherapy, Counselling, Speech Therapy, Psychology etc.

    What cannot be funded:

    Local GP doctor’s or any other appointments which are covered by Medicare

    Diagnosis appointments

    Head to the new NDIS guidelines website for a detailed outline of the items considered reasonable and necessary and funded within an NDIS plan.

    What does the NDIS not pay for?

    The NDIS will not pay for a service/support or item if it:

    X is not related to the participant’s disability

    X is the same as other supports delivered under different funding through the NDIS

    X relates to day-to-day living costs that are not related to a participant’s support needs

    X is likely to cause harm to the participant or pose a risk to others

    X can be more appropriately or effectively delivered by another system, such as health or education.

    Why do we say “what might be funded”?

    The NDIS focuses on maintaining choice and control for all its participants. This means, when deciding what can and cannot be funded it is assessed on an individual basis. If a service directly relates to their disability, cannot be funded through mainstream avenues, and links to one of their plan goals- it can generally be funded within their plan.

    We understand how confusing it can be to know what items/services/supports you can engage with using your NDIS plan. Luckily our team are experts in the NDIS and are just a quick phone call away. If you are unsure about a particular service or item, we encourage you to contact us first on 1300 402 568. Our staff will ensure the item/service is in line with the NDIS guidelines and there is funding available within the correct category.

    It is best to do this before accessing the service to avoid any payment issues once the service/item is delivered.

    How does being Plan Managed help when it comes to understanding NDIS funding?

    Having a Plan Manager like Budgetnet take care of your NDIS payments means you will have a team of funding experts available when you need them!

    Find out more about how to manage my NDIS plan or the top 5 benefits of plan management.

    Reach out to our team on 1300 402 568 or find out more about our plan management services.

  • How to find NDIS service providers?

    Here at BudgetNet we hear it time and time again that the most difficult part of implementing an NDIS plan is finding good quality providers.

    Having a strong network of NDIS providers that suit your needs will help you make the most of your funding.

    What is a service provider?

    An NDIS service provider is an individual or a business that provides services or products to NDIS participants. If a participant is plan managed, they may access providers that are registered under the NDIS or non-registered businesses.

    Here is why it is so important to find the right fit when it comes to the your NDIS providers:

    • Minimise stress by finding a provider that communicates in a way that suits you.
    • Contacting 2-3 providers will allow you to check pricing. Making sure your favourite provider isn’t overcharging.
    • Don’t forget, if a plan is plan managed there is an opportunity to access non-registered providers. It’s important to check all of your options before making a choice.

    We know why we need to spend a little more time finding the best providers, but how exactly do we actually find providers?

    Step 1: Identify what you need

    Find out what services/products you can access in order to reach your plan goals. You may want to discuss these options with your Support Coordinator, Local Area Coordinator, Early Childhood Intervention Coordinator or your Plan Manager.

    Step 2: Find your options

    Budgetnet Directory is our very own, easy to use provider directory. Anyone is free to use it to find providers in your local area! Our directory also includes non-registered providers that can be accessed if the NDIS plan is Plan Managed.

    Clickability is an online platform is a great way to search for providers and read past reviews from other participants

    Disability Support Guide offer a free online directory as well as printed directories in each state.

    Karista is another great way to search for NDIS providers. You are even able to contact the providers directly from the website or request a call back.

    NDIS Provider Finder is a resource made available by the NDIA within a participants myplace portal.  This feature includes all registered NDIS providers, allowing you to search and filter. Keep in mind, providers may be registered for categories they may not be delivering. For example, Budgetnet could be registered to deliver 1:1 support however, we only offer Plan Management.

    Mable is a great way to hire your own support workers directly from the platform. You can search through independent support workers in your area to find the right fit and contact them directly on their Mable profile.

    Step 3: Research

    Read reviews, ask other participants or providers you work well with, however, don’t let that make your decision completely on a specific provider. Everyone works differently, so it’s important to find someone who suits your personality and specific needs.

    Step 4: Make contact

    Contact the provider, whether that’s via email or calling them, whichever you prefer.

    Make sure you ask the questions so you can understand the process:

    • Are they responsive? Was it easy to get in contact with them?
    • Is there a waiting list?
    • How will they help me achieve my goals?
    • What is the process to sign up?
    • How much does the service cost?
    • Can I choose which staff I work with?

    Our last pieces of advice would be:

    Do not rush into locking in the very first provider you speak to. Take the time to chat to a few and make a decision based on what works for you.

    You do not have to share your plan with anyone. Sharing your plan with a provider is your choice. You may decide to only share parts of your plan for example, the goal section.

    And finally, if you begin working with a provider and after some time you think you are not receiving the support you need, remember, you can change providers and try someone new.

    It can make the world of difference to your NDIS experience when you work with a supportive provider who understands your needs.

    If you would like more information on our Plan Management services, feel free to reach out to our team on 1300 402 568 or email us at [email protected] .

    Register to be Plan Managed with Budgetnet.

  • How to manage my NDIS Plan?

    There are three ways to manage an NDIS plan, including Agency Managed, Plan Managed, and Self-Managed.

    NDIS participant’s have the opportunity to request the way in which they want their plan financially managed. This must be done during the planning process before the plan begins.

    What do we mean by “managing an NDIS plan”? The funding in an NDIS plan is available to ensure participants are linked with providers and products that assist them in reaching the goals set out in the plan. When we talk about managing a plan, we mean how will the participant pay for those services/products using their NDIS funds? Below we explore the three different options to financially managing an NDIS plan.

    Plan Management- The participant chooses a Plan Management Provider, just like BudgetNet to take care of payments on their behalf.

    Participants and their providers send through invoices for services delivered to the participant’s chosen Plan Management company. The Plan Manager will then pay the providers using the participant’s NDIS funding. This option means the participant has additional support when it comes to their NDIS funding without having to do all the work themselves! Find out more about the benefits of being Plan Managed. 

    As a Plan Manager, Budgetnet is available to answer your funding questions, sends participants monthly statements, and offers a real time budget app so participants have access to funding information 24/7.

    Self-Management- The Participant pays all invoices and maintains financial records themselves.

    Being Self-Managed means the participant or their parent/guardian will manage all NDIS funding. This includes receiving invoices from providers, paying those invoices, and keeping records of all payments. All responsibilities fall on the participant when it comes to managing funding. Self-Management is suitable for those who; have had several NDIS plans, understand the funding process, are organised, and are prepared for the responsibilities of Self-Management.

    Agency Management- The NDIA control payments to providers through their online portal.

    If a plan is Agency Managed this means the NDIA will pay providers when they input a service booking into the NDIS portal. This option means the participant can only use registered NDIS providers, limiting the flexibility of the plan.

    A mix of management types- it is also possible to have different categories of a plan managed in different ways. For example, a plan could be agency managed for core supports but Plan Managed for all other categories.

    Let’s take a look at the differences between the management types in the image below:

    Now that we have covered the different ways to manage an NDIS plan, you may be wondering how to start managing a plan in your chosen way?

    • At the planning meeting, make sure that your NDIS Planner/LAC/ECEI Coordinator is aware of your chosen management type.
    • If Plan Management is your choice- You may wish to print or email a copy of our request for plan management form as additional documentation.
    • Await your new plan.

    How to change the way a plan is managed, before the plan end date?

    This is called a light touch review, which is for participants who want to make a small change to their plan, including the way it is financially managed.

    • Speak to your Support Coordinator, LAC, ECEI Coordinator, or contact the NDIA directly by calling 1800 800 100.
    • Let them know you wish to change the way your NDIS plan is managed and therefore require a light touch review.
    • For more information on light touch reviews head to the NDIS website.

    For more information on our Plan Management services contact our team on 1300 402 568 or email [email protected] 

    Head to our website to make Budgetnet your Plan Manager of choice.

  • What is the difference between Support Coordination and Plan Management?

    It can be hard to know who is who in the NDIS world.

    We get asked regularly if we as Plan Managers do the same thing as a Support Coordinator. The answer is no, Support Coordinators and Plan Managers each have a completely different role in assisting NDIS participants.

    The key to a hassle free NDIS journey is finding both a Support Coordinator and a Plan Manager that suit your needs, but also work together in providing you the very best support.

    Here at Budgetnet, we offer our participant’s Support Coordinator’s access to an online portal, where they can view the details needed to ensure you reach the goals set out in your NDIS plan.

    What is Support Coordination?

    The role of a Support Coordinator is to assist you in implementing your NDIS plan. That means; linking you in with quality providers that suit your needs, ensuring service agreements are in place, considering how to best use your funding in a way that will lead to reaching the goals you set out in your plan.

    Support Coordinators do not pay your providers, they instead help you navigate your plan- explaining how to use your funding and what’s available to you to reach your plan goals.

    What is Plan Management?

    The role of a Plan Manager is to pay your NDIS bills on your behalf.  When receiving your NDIS plan you will decide on how you want to manage your plan. Selecting either Agency Managed (funds are booked and paid for by the NDIS directly), Self-Managed (bills are paid and all records kept by you), or Plan Managed (A provider like BudgetNet takes care of all bill processing and record keeping on your behalf). Take a look at the benefits of being Plan Managed.

    Now that you know the difference between a Support Coordinator and a Plan Manager you may want to know if you need to have both?

    This simply depends on your needs. If you have never had an NDIS plan before, having a Support Coordinator can assist you in understanding the in’s and out’s, ensuring you make the most of the services available to you. As a first time participant, requesting your funds be Plan Managed is a great way to add even more support to make your journey as easy as possible. Our team is available to answer your questions, having someone to talk to specifically about your NDIS funding can be very helpful for participants and their families.

    At the same time, you may have been an NDIS participant for a while now, however, engaging with new providers might be a focus for you throughout this plan period. In which case, having both a Support Coordinator to assist you in finding a suitable fit as well as an experienced Plan Manager to focus on paying those providers once you’ve started receiving supports is important.

    Ensure you discuss how you wish to manage your plan with your planner/LAC/ECEI coordinator. They will also decide if Support Coordination will be added to the plan, depending on whether they feel it is reasonable and necessary based on your individual circumstance.

    Finally, let’s do a quick recap of the difference between a Plan Manager and a Support Coordinator:

    A Plan Manager will:

    • Pay your providers using your NDIS funding
    • Send you regular updates on available funds in your plan
    • Provide you with ongoing support- our expert team is here to help!

    A Plan Manager does not:

    X Contact new providers on your behalf and set up meetings/service agreements

    A Support Coordinator will:

    • Connect you with suitable providers
    • Help you reach the goals set out in your plan
    • Assist with reporting for new plans

    A Support Coordinator does not:

    X Pay your provider invoices on your behalf

    Remember, you can access both a Plan Manager and a Support Coordinator, however, it will depend on what the NDIS has included in your plan funding.

    Plan Management will be deducted from your Capacity Building funding within the Improved Life Choices category. Learn more about the cost of being Plan Managed.

    Support Coordination also falls within the Capacity Building category under Support Coordination. Your decision on how you manage your plan has no effect on the funding of Support Coordination.

    If you are considering Plan Management or wanting to change Plan Managers get in touch with our experienced team.

    Call us on 1300 402 568 or email [email protected]. With a simple sign up process we can take care of your funding and ensure you get the most from your plan within 24 hours.

  • How to change your NDIS plan manager?

    The best part about being an NDIS participant is the choice and control you have over your NDIS funding. Having the freedom to select providers you work well with is important to ensuring your NDIS journey is stress free. Sometimes, providers are not a good fit. It is your right as a participant to cancel a service at anytime if you feel you could find something more suitable.

    Here are 3 steps to changing your new Plan Manager…

    STEP ONE:

    Contact another plan management provider and let them know what you are looking for in a new plan manager. They will guide you through the setup process and assist with the changeover.

    STEP TWO:

    Contact your current plan manager and tell them that you have changed to a new plan manager. If you prefer, we have created this letter that you can email to them instead, however, you will need to ensure they have received your email and started the cancellation process. There will be a cancellation period which is outlined in the service agreement you signed with them. This can be anywhere from 1 week to 1 month, but it will be worth the wait!

    STEP THREE:

    Your current plan manager will now cancel the service booking, releasing the funds to allow your new plan manager to take over. Once this is complete, you can notify your providers to send any future invoices to your new plan manager.

    Why would you decide to change Plan Management providers?

    Your current plan manager may not be delivering on what they promised when you signed up.  Here are the common reasons people decide to change their plan managers:

    Payment issues, my providers aren’t being paid on time which is affecting the supports I am receiving

    I can’t get in touch with my provider to follow up invoices or ask questions, I spend so long on hold waiting to talk to someone or they never get back to me

    They aren’t sending me regular updates on my funding so it’s hard to know what I’ve spent and how much I have left

    Why choose Budgetnet as your new Plan Manager?

    Dedicated customer service team who will walk you through the process, we are here to make the process as easy as possible

    • Fast payments- 3 to 5 day average
    • No long waiting times, contact us and get the answers you need
    • Easy sign up and electronic service agreement, we are here to help if needed
    • Access our free budget tracking app, NDIS directory to help you find providers & monthly statements sent directly to you

    Get the process started and contact our team on 1300 402 568, email [email protected] or find out more about our service.

    When deciding to swap Plan Managers, don’t forget:

    There is no cancellation or sign up fees when changing providers. Learn more about how much it costs to be plan managed with Budgetnet.

    Your current provider must continue to pay your invoices until the day you make the swap to ensure there is no interruption to supports received.

    You do not need to answer any questions from your current provider, let them know you are changing over, they must honor your decision.

    We offer a 14 day cooling off period, so if you are not happy, or we do not meet your needs you can change back to your old provider without any fees.

    When can I switch Plan Managers?

    Changing providers can happen at any time during your plan meaning you do not have to wait until the end of your plan to make the switch!

    There may be a timeframe you have to wait to cancel the service booking based on the agreement you signed with the provider when you first signed up. This could be anywhere from 1 week to 1 month. Once you’ve completed this cancellation period you will be ready to make the switch!

    Do you still have questions?

    Feel free to chat with us on 1300 402 568 or email [email protected]

    One of our NDIS experts will give you the answers and support you need to make the switch and start enjoying the plan management journey, after all there are so many benefits to being plan managed with Budgetnet.

  • How much does NDIS Plan Management cost?

    We have some great news, there are no out of pocket costs to participants requesting their plan be plan managed with Budgetnet. Your planner will add extra funds into the “Improved Life Choices” category to cover the costs of accessing our services.
    This means all other categories of your plan are free to use on supports you choose to engage. Plus, managing an NDIS plan with Budgetnet gives you ultimate choice & control of your funding, find out why below…
    How can being plan managed save funding in my NDIS plan? 

    Now that we have covered there are no out of pocket costs to becoming plan managed with Budgetnet, let’s explore how managing your plan this way can SAVE money in your NDIS plan.

    Firstly, let’s go over our process. As your plan manager, Budgetnet will handle your NDIS bills. Once you have accessed a support, your chosen provider will send an invoice to be processed using your NDIS funding. We take care of the payment, paperwork, and double-check that the provider is charging correctly.

    Now that you understand what our role is in managing your NDIS payments, how can being plan managed save you money in your NDIS plan? Having a plan manager is the best way to maintain control over your funding while still allowing flexibility. Specifically, you will have the option to use NDIS registered or non-registered providers. This largely increases your options of providers, meaning you can shop around for the best price, you are not restricted to NDIS providers only. This can save money in your NDIS budget that you can use on other supports, while still having the peace of mind that your payments are being taken care of without the hassle of doing it all yourself.

    Tracking your NDIS spending 

    Our budget tracking app is offered to participants so you can easily monitor your NDIS funding, including what has been spent, and what funds are still available.

    Another helpful resource to track your NDIS spending is Wentworth Healthcare’s Support Calculator (below). Use this calculator to easily determine whether there is enough funding within an NDIS plan to cover the cost of a new support,  based on the NDIS price guide.

    If being plan managed doesn’t have any out of pocket costs, it can save me money in my NDIS plan AND I have a dedicated team of experts to take care of the payments, how can I register?

    Option 1: You are looking to receive your first NDIS plan:

    When preparing for your first planning meeting, be sure to complete our request for plan management form and give it to your NDIS planner. This will ensure that the funding needed within the Improved Life Choices budget is allocated in your upcoming plan. If you need any advice on the NDIS process just call our team on 1300 402 568, we are here to help.

    Option 2: You currently have an NDIS plan (Agency or Self-Managed):

    If you are currently agency or self-managed and your plan is still a while away from its end date, have a chat with your Support Coordinator or Local Area Coordinator (LAC) regarding the possibility of completing an early plan review. This process can be very time consuming and stressful, so our advice is to hang in there until the end of your plan and ensure you are prepared to request plan management in your scheduled planning meeting.

    Option 3: You currently have an NDIS plan which is coming up to review:

    Coming up to the end of your current plan? Perfect timing to change over to the most flexible and easy way to manage your plan. In your planning meeting with the NDIS, ensure you bring along your request for plan management form. Based on s.43(1)(b) of the NDIS Act, participants have the opportunity to request the way they wish to manage their plan, this can easily be changed at your next planning meeting.

    Option 4: You have an NDIS plan and are being plan managed by another provider:

    If you’re currently being plan managed with another provider and you’re interested in swapping over to Budgetnet, the process is really simple.
    All you need to do is contact your current plan manager, let them know you will be cancelling the service, and ask them for a record of your current service bookings/plan details. Our team is here to assist with this process if needed, contact us at 1300 402 568.

    Being plan managed has great benefits, you will use your funding in the best possible way while receiving reliable support from our expert team.

    With no long waiting times, our staff are available to discuss your situation and how we can work together to get the most from your NDIS plan. Signing up is simple, with an easy, electronic service agreement we can have you set up in 24 hours.

    Call us at 1300 402 568 or email [email protected].