Meet the team
Working together, achieving together
Michael
Owner & General Manager
Brian
Owner & CA Accountant
Angie
Plan Manager
Emma
Plan Manager
Layna
Plan Manager
Karen
Plan Manager
Bronwyn
Plan Manager
Tayla
Plan Manager
Kristy
Plan Manager
Sandy-Lee
Customer Service Team Leader
Ruby
Customer Service
Ivy
Accounts Team Leader
Tia
Accounts Assistant
Kim
Accounts Payable
Tracy
Account Payable
Simon
Business Development Manager
Matthew
Business Development Manager
Tori
Marketing Coordinator
Michael
Owner & General ManagerHi, I’m Michael. I come from a financial services background working as a financial advisor, mortgage broker and budget coach for many years. When we kickstarted BudgetNet back in 2017, we hoped to create a Plan Management service that places participants at its core, with an understanding that efficient payments are crucial when receiving continued support – I am proud to say, that’s exactly how we operate here at BudgetNet. Outside of work and during cricket season, you’ll find me watching the T20.
If I was a NDIS category I’d be: Meal Prep & Delivery because I enjoy trying out new food, especially Thai.
Brian
Owner & CA AccountantHello, I’m Brian. I am a chartered accountant with extensive experience in business, accounting, and taxation. Over the past 20 years I’ve ran many successful businesses and worked in some top accounting firms. Throughout my years in the industry, I recognised the need for simple and efficient systems that remove the stress of bills and budgeting.
If I was a NDIS category I’d be: Improved Health & Wellbeing as I enjoy keeping fit and healthy.
Angie
Plan ManagerHi there, I’m Angie. I am a BudgetNet Plan Manager, helping participants understand their funding and assisting providers with invoice questions. Both my husband and daughter have NDIS plans, so every day I ensure I am making Plan Management as stress free as possible for my participants, as I have firsthand experience with the scheme. My co-workers come to me to brainstorm solutions to invoicing issues and to see which pair of shoes I am wearing as I am a little obsessed and love a good pair of shoes.
Fun fact: I grew up in Europe.
Emma
Plan ManagerNice to meet you, I’m Emma. Plan Manager and Gardening Guru. With experience as a Support Coordinator, the part of my job I love most is resolving issues that are creating barriers for my participants. My co-workers come to me for suggestions on utilising funding in a creative way to provide unique experiences for participants.
If I was a NDIS category I’d be: Core- Assistance with domestic activities. I love spending time in my garden.
Layna
Plan ManagerHi, I’m Layna, Plan Manager here at BudgetNet. I take care of my participants along their NDIS journey. Having worked in the disability field for over 20 years, I use my lived experience when assisting participants with their funding and NDIS questions. At home, I am likely finding yet another pair of shoes torn up by one of my four dogs.
If I was a NDIS category I’d be: Short Term Accommodation because who doesn’t love a little respite.
Karen
Plan ManagerWelcome, I’m Karen. I am a Plan Manager, here to provide advice and support to BudgetNet participants and their providers. I bring experience as a Local Area Coordinator and as a mother to an NDIS participant to each customer interaction. I am respectful of my participants and understand that everyone’s needs are different, I am here to support you in a way that works for you. As a Mum to three girls, I am a shopping professional- it’s all I seem to do!
I’d be famous for: talking too much.
Bronwyn
Plan ManagerHello, I’m Bronwyn. BudgetNet Plan Manager. My favourite part of my job is assisting new participants access our services, making the process as easy as possible. Having worked in customer service for 17 years I know how important it is to get the assistance and support you need promptly. Outside of work I am certainly happiest when I am taking care of my beautiful grandchildren.
If I was a NDIS category I’d be: Assistance with Social & Community Participation as I enjoy getting out and about with family and friends.
Tayla
Plan ManagerHi, I’m Tayla. As a Plan Manager at BudgetNet, I ensure an easy and stress-free process for my participants and their networks. Working in a few different industries has introduced me to many different walks of life which helps me to provide quality customer service to all.
If I was a NDIS category I’d be: Assistance Animals, I love animals… Kangaroos and Bees are my favourites!
Kristy
Plan ManagerHi there, I’m Kristy. As a BudgetNet Plan Manager I provide participants with guidance around their funding and ensure invoices are processed efficiently. The best part of my job is watching the NDIS constantly evolve to ensure Australians living with disability are given choice and control to live wonderful and independent lives. I am happiest when travelling and exploring new places and have even been caught in a sandstorm in the Sahara Desert.
If I was an NDIS category I’d be: Transport as I am the unofficial taxi for my four step children.
Sandy-Lee
Customer Service Team LeaderWelcome, I’m Sandy. Customer Service Team Leader at BudgetNet. My job is to ensure our team is delivering exceptional and reliable support that maintains our vision, purpose, and values. I am dedicated and committed to developing quality relationships with participants and their networks. In my spare time you’ll find me at Zumba- I’ve just become a qualified instructor so it might be time for an office Zumba session.
If I was a NDIS category I’d be: Assistance with Social & Community Participation, because it’s great to be involved in something that makes you happy.
Ruby
Customer ServiceHey, I’m Ruby. Customer Service. I enjoy the supportive team environment here at BudgetNet. Together we can help our participants understand their NDIS plans and funding. Outside of work I love keeping fit and going to the gym.
If I was a NDIS category I’d be: Core, Consumables as I love shopping and buying new things that I probably don’t need.
Ivy
Accounts Team LeaderHey, I’m Ivy, my role at BudgetNet as the Accounts Team Leader is to ensure invoices are processed efficiently and correctly. We are very transparent with our payments and ensure any issues are highlighted to participants and their providers as soon as possible to avoid payment delays. Our accounts team are highly skilled, meaning participants NDIS payments are in trustworthy hands.
If I was a NDIS category I’d be: Assistance with Daily Life- I am a very tidy person and love keeping my house clean.
Tia
Accounts AssistantHello, I’m Tia, Accounts Assistant. I process providers payments, ensuring they are accurate and paid promptly. When I am not at work, you’ll find me on an adventure with my young family. My co-workers come to me to translate with Vietnamese speaking participants or providers, I am here to help.
Favourite quote: Don’t judge a book by its cover
Kim
Accounts PayableHowdy, I’m Kim. Accounts payable is my role here at BudgetNet. I am the invoice problem solver; I reach out to providers with solutions to their invoicing issue to ensure payments are not significantly delayed. Having worked in a range of industries, I understand that cash flow is extremely important to any business.
I’d be famous for: Shopping up a storm, I love buying new shoes and clothes.
Tracy
Account PayableHi there, I’m Tracy, I work within the accounts payable team. Processing provider invoices is my job here at BudgetNet so my brain is filled with NDIS support codes and hourly rates. It’s important that I remain honest and transparent with participants and providers, to ensure all parties are aware of payment dates.
If I was a NDIS category I’d be: Home and Yard maintenance- it’s all I seem to do, always cleaning up after my kids!
Simon
Business Development ManagerG’day, I’m Simon. I work closely with Support Coordinators, NDIS Providers and NDIS participants that want to engage with an excellent plan management provider, such as BudgetNet. With over 10 years’ experience in the disability sector (recently as a Local Area Coordinator) I bring understanding of the scheme to each interaction. My aim is to make things as simple as possible for those I support.
Fun fact: In my past life I was a breakfast radio announcer.
Matthew
Business Development ManagerHowdy, I’m Matthew. My primary role at BudgetNet is to maintain relationships with participants, families and referral partners as well as get out and about to meet new people who may benefit from accessing BudgetNet’s plan management services. I’m an adventurer at heart. I’ve travelled extensively for work and play and have been to 107 countries so far, including many that most people wouldn’t think to visit. I’ve had lots of amazing and scary experiences.
If I was a NDIS category I’d be: Improved Daily Living- Music Therapy, as I have an extensive guitar collection.
Tori
Marketing CoordinatorHi there, I’m Tori Marketing Coordinator at BudgetNet. My job is to ensure communication with our participants and their supports is easily accessible, clear, and up to date. Keeping NDIS Plan Management simple, so it’s one less stress on the shoulders of participants is an important part of my role. On the weekends you’ll find me at a café ordering puppucinos for my dogs, Winnie the Poodle and Romeo the Chihuahua- yes, I am that crazy dog lady!
Fun fact: I’ve worked in an orphanage in India.