Working together to support NDIS participants reach their goals. 


Invoice Requirements 

Please send any invoices directly to [email protected]

We aim to submit your claim to the NDIS for payment within three business days from approval. For an invoice to be processed quickly, please include the following information.

  • Your Business Name
  • Your ABN
  • Client Name and/or NDIS Number
  • Invoice Number
  • Invoice Date
  • Description of service provided and/or NDIS item code 
  • Date of service delivery
  • Service rate
    • Note: we cannot pay more than the price cap outlined in the NDIS price guide 
  • Quantity provided
  • Banking details
  • Remittance details

Connect with more NDIS participants

Join our free provider directory and link in with our large number of participants all looking for providers to help them get the most from their plan. Register your details here so they can find you.


Sharing our knowledge

Our expert team are here to assist providers in understanding the NDIS.

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    NDIS Price Guide Update & Provider Payment Tips

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    How to solve NDIS payment problems 

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    Top 10 tips for fast payments

processing times

Processing Times

We understand the importance of regular, prompt payments. Here’s how it works.

  1. We submit claims to the NDIS for payment, usually within three days if:
    • The claim is authorised, 
    • Funds are available in the plan, and
    • The service falls under a plan-managed area.
  2. The NDIS reviews the claim, usually within three days.
  3. When the NDIS approves the claim, and we receive the funds, we aim to pay the provider the following business day.