Working together to support NDIS participants reach their goals. 


Invoice Requirements 

Please send any invoices directly to 

For an invoice to be processed quickly, without delay, the following information should be included. Providing an invoice without all appropriate data may lead to delays. Most payments are processed within 3 – 5 business days.

  • Your Business Name
  • Your ABN
  • Client Name and/or NDIS Number
  • Invoice Number
  • Invoice Date
  • Description of service provided and/or NDIS item code 
  • Date of service delivery
  • Service rate 
  • Quantity provided
  • Banking details
  • Remittance details

Connect with more NDIS participants

Join our free provider directory and link in with our large number of participants all looking for providers to help them get the most from their plan. Register your details here so they can find you.


Sharing our knowledge

Our expert team are here to assist providers in understanding the NDIS.

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    NDIS Price Guide Update & Provider Payment Tips

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    How to solve NDIS payment problems 

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    Top 10 tips for fast payments

processing times

Processing Times

We understand the importance of regular, prompt payments. We aim to have your invoices processed within 3 – 5 business days from client approval.

Occasionally there are hold ups, and, in each case, we will make contact if there is any delay in payment. If you have not received payment after 8 working days, please contact us on 1300 402 568.