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Directory terms & conditions help_outline What is a verified listing?

What is a verified listing?

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You may see a verification tick next to some provider listings.

What this means is that BudgetNet has done some extra checks to ensure the provider has worked with NDIS participants in the past and understands the plan management process.

Here’s what we ask of our verified listings:

  • NDIS registration number or acknowledgement that they abide by the NDIS code of conduct
  • They have worked with NDIS participants for at least 12 months
  • They have worked with at least one participant who is plan managed with BudgetNet
  • General check of their online reviews
  • They have a custom domain name and multiple page website

If you have any questions about our verified listing process, please contact the team on 1300 402 568.

Terms and conditions

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BudgetNet’s provider directory is a way to connect participants with providers that match their needs. We do not in any way endorse the providers listed on our site and have not verified the quality of the support/items the provider offers. We encourage all participants to screen the providers and do their own research to ensure the provider is a good fit for them.

When submitting a listing to our site the provider is responsible for providing true and accurate information. BudgetNet reserves the right to remove a listing if we believe there is an issue with the validity of the provider.

If a participant reports a provider issue to us, we will remain impartial and complete the following process:

  • Discuss the situation with the participant, remind them of their rights and point them in the right direction should they want to escalate the complaint.
  • Check online reviews to ensure similar scenarios are not a regular occurrence
    If there are other participants voicing concerns regarding this provider online, or, if we receive additional complaints we will make contact with the provider to discuss our concerns- with the participants consent.
  • We will use our discretion and remove the listing if we believe the provider is not offering a quality service.

It is the participants right to escalate their concerns to the NDIS commission: https://www.ndiscommission.gov.au/about/complaints if they feel further action is necessary.

Participants may also wish to access an advocacy service: https://disabilityadvocacyfinder.dss.gov.au/disability/ndap/

Boundless Minds Therapy

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Brain Gym – Katharine King Consulting

Brain Gym is a gentle movement based program that stimulates or quietens the brain for effective learning, everyday living and ...

Brain Injury SA

Brain Injury SA

Brain Injury SA is a dynamic organisation that empowers adults living with an Acquired Brain Injury (ABI). We are recognised ...

Brainy Bears – Early literacy and intervention

Brainy Bears provides pre-school and early primary small group tutoring classes to children in Melton and surrounding suburbs. ​ In our ...

Brand Counselling Services

My counselling approach. Being a person-centered therapist, my aim is to help my clients clarify their goals and what is ...

Breakfree Psychology Services

We can provide counselling and psychological therapy, which falls under the ‘Improved Daily Living’ funding category in NDIS. Specifically we ...

BreakFree Therapies

Remedial and soft tissue therapies which may include foot and facial reflexology, therapeutic massage and lymphatic drainage.

Breeze Mobility

Breeze Mobility is an established supplier of high-quality personal mobility equipment, assistive technology aids and daily living supports. Based in ...